PRIVACY STATEMENT

Bach Yachting takes your privacy serious and handles your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data. Should you have any questions or remarks, please contact us at sales@bachyachting.nl.

 

Bach Yachting
Bach Yachting is registered at the Traderegister of the Croation Court of Commerce under the number 100014140, and her subsidiaries and affiliated companies as listed below.

How do we use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data we use for which specific purpose, the legal justification, and the amount of time Bach Yachting keeps this data.

Financial administration
Which information: Company name, Billing address, Bank details, Outstanding balance
Legal grounds: Legal obligation
Storage term: As long as necessary for this purpose

Order Management
Which information: Home address, Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number
Legal grounds: Necessary for the performance of a contract
Storage term: As long as necessary for this purpose

Handling complaints
Which information: Home address, Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number
Legal grounds: Necessary for the performance of a contract
Storage term: As long as necessary for this purpose

Invoicing
Which information: Home address, Delivery address, Billing address, Email, Phone, Payment information, Account number, Order Number, Complaint content, COC number, VAT number, Customer number
Legal grounds: Necessary for the performance of a contract
Storage term: As long as necessary for this purpose

Services
Which information: Home address, Email, Customer file data, Financial data, Data necessary to provide the service, Data generated by the service
Legal grounds: Necessary for the performance of a contract
Storage term: As long as necessary for this purpose

CRM
Which information: Name, Email, Location, Social media account, Browser, User ID, Phone, Profile photo
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage term: As long as necessary for this purpose

Job application
Which information: Name, Email, Location, Social media account, Browser, User ID, Phone, Profile photo
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage term: As long as necessary for this purpose

Direct marketing
Which information: Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage term: As long as necessary for this purpose

Newsletter
Which information: Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage term: As long as necessary for this purpose

Retargeting
Which information: Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage term: As long as necessary for this purpose

Social media marketing
Which information: Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage term: As long as necessary for this purpose

Behavioural targeting
Which information: Name, Home address, Email, Phone, Click behaviour, Online behaviour, Interest in a product, Social media account, User ID, Order history, Billing address
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage term: As long as necessary for this purpose

Website analytics
Which information: Online behaviour, Location
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage term: As long as necessary for this purpose

Submitting reviews or messages
Which information: Name, Address, Email, Username, Password, User ID, Message content
Legal grounds: Consent
Storage term: As long as necessary for this purpose

Chat feature
Which information: Name, Address, Email, Username, Password, User ID, Message content
Legal grounds: Consent
Storage term: As long as necessary for this purpose

Cookies
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.
Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions
  • You can learn more about all the cookies we use below

Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Our own cookies
We use cookies to make our website work including:
Remembering your search settings
There is no way to prevent these cookies being set other than to not use our site.

Third party functions
Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies: YouTube, Vimeo, ISSUU

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies
So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by: AddThis

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use Google Analytics

Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.

Camera surveillance
Information: Security video footage, Security photo footage, Photos, Phone, Password, Credit score, Professional activities, Agreements and settlements, IBAN number, Name, Address, Social security number
Legal grounds: Legitimate interestsInterest concerned: Commercial interests
Storage period: As long as necessary for this purpose

ID verification
Information: Security video footage, Security photo footage, Photos, Phone, Password, Credit score, Professional activities, Agreements and settlements, IBAN number, Name, Address, Social security number
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage period: As long as necessary for this purpose

Data security
Information: Security video footage, Security photo footage, Photos, Phone, Password, Credit score, Professional activities, Agreements and settlements, IBAN number, Name, Address, Social security number
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage period: As long as necessary for this purpose

Credit check
Information: Security video footage, Security photo footage, Photos, Phone, Password, Credit score, Professional activities, Agreements and settlements, IBAN number, Name, Address, Social security number
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage period: As long as necessary for this purpose   Research and Development

Market research
Information: Lifestyle, Online behaviour, Home address, Email, Phone, Behavioural data
Legal grounds: Legitimate interests
Purpose: Commercial interests
Storage period: As long as necessary for this purpose

How did we obtain your personal data?
Bach Yachting has obtained your data because you have provided this data to us.

Transfer to third countries or international organisations
It may be necessary, for instance for technical and operational reasons, to transfer your (personal) data to affiliates of Bach Yachting located outside the European Economic Area. Due to the possibility that the regulations in the area of privacy protection do not offer the same protection as within the European Economic Area, Bach Yachting will use the Privacy Shield or the EU Model Clauses to protect your privacy as much as possible. If that is not possible, Bach Yachting will ask your consent to transfer your (personal) data to countries that do not maintain an adequate protection level. You may withdraw your consent at any time.

Automated Decision Making
Bach Yachting can use automated decision-making processes based on your data, when you have given us permission to do so. It is possible that, based on your profile, we approach you in a targeted manner with relevant offers.

Subsidiaries and affiliated companies
Office: Bach Yachting Marina Frapa, Uvala Soline 1 – Marina Frapa 22203 Rogoznica – Croatia
Registered address: Bach Yachting d.o.o. Makarska 42, 21000 Split, Republic of Croatia, VAT nr. HR08995992794

This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes. Questions, remarks, and complaintsIf you have any questions regarding this Privacy Statement or the way in which Bach Yachting uses your data, you can send an e-mail to sales@bachyachting.nl.  If you have a complaint about the way your data is processed, please send an e-mail to sales@bachyachting.nl.